Mission, Values and Goals
Mission
Southbank Institute of Technology empowers people for rewarding careers in the global community.
Values
The values of Southbank Institute underpin our decision-making and drive our business operations. The values portray the spirit in which we strive toward achieving our mission.
Strategic Goals
The Strategic Goals of Southbank Institute of Technology have been structured using a Balanced Scorecard framework.

SBIT’s Strategic Goals are:
Customer (Product demand and delivery)
- Align and rationalise product mix in line with customers requirements
- Establish business development structure, market segmentation strategy and identify market gaps
- Understand the competitive environment and continually review the value chain
- Raise brand awareness and establish the position of the Southbank Institute of Technology brand in the marketplace
Innovation (People, learning and innovation)
- Staff to reflect the desired behaviours and decision making competencies required to drive performance
- Be the “employer of choice” for industry and educational professionals in the vocational space
- Employ flexible educational delivery models to meet the diverse needs of our clients
- To be the benchmark for delivery of quality VET & Higher Education products and services
Internal Processes (Structural capability & performance management)
- Meet the expectations of our customers
- To strive for continuous improvement by the ongoing measurement of key business processes and systems
- Ensure that all internal business processes are delivered in a timely and cost effective manner
Financial (Business strategy and financial sustainability)
- To be a financially sustainable organisation that produces a surplus for reinvestment
- To maximise the utilization of our asset base
Last updated 3 July, 2008


